Lifelong Service


At Definitive, we define service differently. Good service shouldn’t end just because your installation is complete. We believe it’s important to build lifelong relationships with our customers – helping maintain their systems, so they will be enjoyed for years to come.

Our technicians are factory authorized to service every brand we sell. We provide repair, maintenance and calibration of individual components. Or, if you have an a whole-house audio, video, security, lighting and/or home automation system, we are happy to schedule an in-home service appointment.

We take pride in providing our customers with one of the finest service departments in the country.

Need to schedule a service appointment?

For the best turnaround, we are only providing service for products and systems purchased from Definitive.

Most of all I want to thank you guys for coming through (on my service request). It’s a testament to Definitive that you make it possible for me to depend on this stuff – it now literally permeates my life and house.
David V., Medina, WA