UPDATE: As of March 25, 2020, Definitive is temporarily closed. Read update here.
To our customers and community,
As the impact of coronavirus disease (COVID-19) continues, it’s an increasingly challenging time for us all. Our team at Definitive is our extended family, and Seattle, Bellevue, and Tacoma are the communities that we have served for the past 45-years.
The health and well-being of you – our community of customers and employees, is our #1 priority. We are actively monitoring the best practices from the World Health Organization, the U.S. Centers for Disease Control ad our local governments and health professionals, and evolving our protocols accordingly.
During this uncertain time, our goal is to do everything we can to create a comfortable and safe environment for those who want access to our products and services. We are still here to serve you.
Recently, we have slightly reduced our showroom hours, and are now open 10 am to 5pm Tuesday through Saturday. Our large open floorpan easily allows for the 6-foot social distancing guidelines and we are also scheduling 1:1 listening sessions, curbside pickup, and deliveries. Please call your local showroom and let us know how we can best accommodate your needs.
Our corporate offices, which include our accounting, shipping, engineering, and project management teams, will continue to be operate on regular hours. The work of our mobile custom installation teams continues, as we assist customers with in-home projects and product maintenance.
From everyone here at Definitive, we thank you for being part of our extended Definitive Family, and for your continued support.